Frequently Asked Questions
Everything you need to know about our premium Hawaiian coffee.
Where is your coffee grown?
Our coffee is grown on the sunny south shore of Kauai, Hawaii, at the largest coffee estate in the United States, featuring over 4 million coffee trees.
What is the difference between 100% Kauai Coffee and Estate Reserve?
100% Kauai Coffee is our standard high-quality Hawaiian blend, while Estate Reserve features our top 5% of beans, specifically selected for their unique flavor profiles and premium grading.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Since we ship directly from Hawaii, transit times may vary slightly based on your distance from the islands.
Can I set up a recurring coffee subscription?
Yes, our 'Subscribe & Save' program allows you to choose your favorite roasts and delivery frequency, ensuring you never run out of fresh beans while saving 10% on every order.
Are your coffee pods compatible with Keurig machines?
Yes, our Kauai Coffee Single-Serve Pods are designed to be compatible with most Keurig K-Cup brewing systems, and they feature a filter cup design for better aroma and flavor.
What is your return policy for food products?
Due to the perishable nature of coffee, we do not accept returns. However, if your order is damaged or incorrect, please contact our customer service within 30 days for a replacement or refund.